As a precautionary response to COVID-19, Ohio EPA is currently operating with most staff working remotely. If you are working with our staff on a current project and you know the name of the employee you are working with, email them at or call them directly. The Agency website has contact information for every district, division, and office. In order to reach us, please contact Ohio EPA’s main phone line at (614) 644-3020 or the main line for the division or office you are trying to reach.

After March 23, our district offices and Central Office will be temporarily closed and will have increasingly limited ability to receive deliveries, plans, etc. All entities are encouraged to submit plans, permit applications, etc., electronically where there are existing avenues to do so, such as the eBusiness Center (eBiz). Please refer to the list of available services on the main eBiz webpage. We encourage you to make use of all that apply, even if you have not used eBiz in the past. Plans under 25 MB can be emailed. For large plans over 25 MB, entities should work with the reviewer/division to upload via LiquidFiles. Directions for submitting docs via LiquidFiles is available on YouTube. We apologize for the inconvenience and thank you in advance for your understanding. If you wish to send hard copies of documents to any of Ohio EPA’s district offices, the best method to ensure we receive these documents is to send them via U.S. Mail. Since all offices are closed, deliveries outside of U.S. Mail (FedEx, UPS) will likely be returned because the offices are closed and deliveries cannot be made.

To report a spill or environmental emergency, contact the spill hotline (800) 282-9378 or (614) 224-0946

Coronavirus (COVID-19) Response, Questions, and Guidance

Information regarding the Division of Surface Water’s response and guidance to COVID-19.

Operations at Ohio Wastewater Treatment Systems during COVID-19 Pandemic

The operation of wastewater systems by trained operators to ensure Ohioans are provided with proper sewage treatment is a critical public health-related responsibility. Particularly during a declared statewide emergency, such as the COVID-19 pandemic, it remains critically important that certified wastewater operators continue performing their duties to make sure wastewater is being conveyed to the treatment plant and is properly treated.

Ohio EPA expects that all wastewater systems remain operational and adhere to critical compliance requirements that will ensure adequately treated wastewater. The Agency is working closely with these wastewater treatment entities to provide guidelines, information, and resources to assist them with continued operations, including appropriate staffing for their facilities.

General priority recommendations from Ohio EPA for operators and wastewater treatment systems:

  • have backup staff identified to assist with plant operations in the event personnel become sick;
  • perform solo compliance visits at plants and avoid contact through social distancing;
  • stagger visits at plants during times when other individuals are not present (e.g., outside normal working hours for smaller treatment systems);
  • ensure any contingency planning/measures in place are up to date and that these address items as appropriately certified professional backups, certified professional operators, and other personnel knowledgeable of the system; and
  • disinfecting common surfaces frequently, including before and after shift changes.

Please note that smaller wastewater systems that are not operating as a result of the governor’s executive order may be eligible for a reduction in staff.

In addition to the guidelines above, contact your Ohio EPA District representative if you have questions or need additional information. Ohio EPA will work through the situation with you.

Conditions may change as this situation evolves. Ohio EPA will continue providing information and remain actively engaged with our wastewater systems to keep all of you informed and up-to-date on information, resources and decisions that are made to help all continue to meet our collective goal of having properly treated wastewater.

COVID-19 Update Webinar
May 4, 2020

View the presentation slides

COVID-19 Update Webinar
April 17, 2020

View the presentation slides